描述
FAQ
FAQ
General FAQ \ Purchasing FAQ \ Repair FAQ \ Warranty
How does an LED display screen work?

LED display screens consist of small LED modules arranged in a grid. Each module contains RGB LEDs or single-color LEDs, which can be controlled to create a wide range of colours and shades.

What are the different types of LED display screens?

LED display screens are categorized into indoor and outdoor types. Outdoor displays are weather-resistant, have high brightness levels, and provide excellent visibility in daylight.

Are LED display screens customizable in terms of size and shape?

Yes, LED display screens offer flexible sizing and shaping options in various designs of LED screen cabinet’s dimensions. LED modules can be combined to create screens of various dimensions and aspect ratios, enabling customized designs to suit specific requirements.

Can LED display screens be used for video content?

Definitely YES! LED display screens are widely used for live or streamed video content as well as static image. With our high refresh rates of 3840Hz, it can display smooth and fluid motion, making it suitable for applications like advertising, sports events, concerts, digital signage and many more.

Are LED display screens energy-efficient?

LED Screens are not energy-efficient, but with our enhanced technology in our products, it has higher power-saving as compared to others LED screen product in the market.

Can LED display screens be controlled remotely?

Yes, LED display screens can be controlled remotely using various methods.

What is the difference between LED and LCD display screens?

LED (Light Emitting Diode) and LCD (Liquid Crystal Display) are two different display technologies. LED screens use an array of LEDs as the with self-emittance light source on the screen, while LCD screens use a backlight, typically a fluorescent lamp or LED, to illuminate the liquid crystal display panel.

Are LED screens more expensive than LCD screens?

LED screens can be slightly more expensive than LCD screens initially. However, over time, the energy efficiency of LED screens can lead to lower operational costs, which may offset the initial price difference. Product pricing comparison is highly dependent on specification requirements between LED screen and LCD screen.

Do LED screens have better color accuracy than LCD screens?

LED screens can offer better color accuracy and a wider color gamut compared to LCD screens. LED screens can achieve this by using RGB LEDs that emit red, green, and blue light directly, allowing for more precise colour reproduction. LED screen also provides higher vibrancy over LCD screen.

Can both LED and LCD screens display high-definition content?

Yes, both LED and LCD screens are capable of displaying high-definition content. The resolution and image quality depend on the specific model and specifications of the screen rather than the display technology itself.

What is the pixel pitch of an LED screen?

Pixel pitch refers to the distance between adjacent pixels on an LED screen. It determines the resolution and image clarity of a screen of the equivalent screen size. LED screens are available in various pixel pitch options, ranging from small pixel pitch screens from 0.47mm for close viewing distances to larger pixel pitch screens 10mm for longer viewing distances.

General FAQ
Purchasing FAQ
Can I have a sample order for led Screen?

Yes, we welcome sample order to test and check quality. Both for LED moduel or a whole screen

What about the lead time?

Order less than 100 square meter led time take 15 working days

Do you have any MOQ limit for led Screen order?

Low MOQ, 1 square meter or a moudle checking is available

How do you ship the goods and how long does it take to arrive?

We mostly accectp FOB train term, but we can help you order and arrange shipping agent. It usually take 20 30 day on sea. a few days for customer clearance

How to proceed an order for led Screen?

Firstly:Let us know your requirements or application.

Secondly:We quote according to your requirements or our suggestions.

Thirdly:Customer confirms the design document and places deposit for formal order.

Fourthly:We arrange the production.

Is it OK to print my logo on led Display product?

Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

What is the lifespan of a LED screen display?

LED screens have a long lifespan. On average, LED screens can last up to 100,000 hours or more, depending on usage and quality. This longevity makes them a cost-effective investment for businesses and organisations.

Do you offer guarantee for the products?

Yes, we offer 1 years warranty to our products

How to deal with the faulty?

Firstly, Our products are produced in strict quality control system and the defective rate will be less

than 0.2%.

Secondly, during the guarantee period, we will send new module with new order for small quantity. For

defective batch products, we will repair them and resend them to you or we can discuss the solution i

ncluding re-call according to real situation.

Can I pay by instalment?

Lindol has partnered with a reputable financial entity to offer customers an instalment plan, allowing them to opt for a hire purchase scheme and avoid upfront capital expenditure. Terms and conditions apply to this convenient offering.

Repair FAQ
Can LED screens be repaired if they develop issues?

Yes, LED screens can be repaired if they develop issues. Allowing for efficient resolution of any issues that may arise, Lindo having her in-house repair team ensures prompt and reliable repairs for LED screen display component such as LED display module, driver IC, receiving card etc.

What are some common issues that can occur with LED screens?

LED screens can experience various issues, including dead pixels, image distortion, flickering, color calibration problems, power supply failures, receiving card failures and connectivity issues. These issues can be caused by low quality componen, environmental factors, or improper handling.

Can individual LEDs be replaced if they stop working?

Our in-house repair team at Lindo is equipped to replace individual LED display modules that may stop working on LED display screens. We have the expertise to carry out targeted repairs, minimizing downtime for our clients.

Are LED screen repairs covered under warranty?

LED screen repair warranty is covered by Lindo within Defect and Liability Period (DLP), subject to the specific terms and conditions. For detailed information, please reach out to our sales representative.

How long does it take to rectify or repair a faulty LED screen?

LED screen repair time varies based on issue complexity and part availability. Simple rectification only requires 10-15mins, while more extensive repairs may require additional time.

Can preventative maintenance help reduce the need for repairs?

Regular preventative maintenance extends LED screen lifespan and reduces issues. This includes cleaning, ensuring ventilation, monitoring damage, and following guidelines. Comprehensive maintenance is also available as an option for end user.

Warranty
What is the duration of the warranty for an LED screen?

The duration of an LED screen warranty can vary depending on the model. It is common to see warranties ranging from 1 to 3 years.

What does the LED screen warranty cover?

LED screen warranties typically cover manufacturing defects and failures that occur under normal use. This includes issues with the screen's components of all hardware parts.

Will I be responsible for any costs during the warranty period?

Lindo covers the costs of repairs or replacements for issues covered under the warranty’s terms and conditions during the warranty period. However, there may be exceptions due to force majeure.

Can I extend the warranty for my LED screen?

Lindo offer the option to extend the warranty for an additional period beyond the standard coverage. This may involve purchasing an extended warranty package.

What documentation should I keep for warranty purposes?

It is important to retain the original proof of purchase, such as a delivery order, as it may be required to validate warranty claims.

Does the warranty cover software issues?

Yes! Warranty covers software issue including updating of software version.